Call us Today on 01404 45973

Meet The Team

Each member of the LGRC team brings a unique set of skills together with extensive experience of local council management and the challenges facing public sector institutions. The experience the team brings to its consultancy, training and outsourced services includes:

  • Strategic planning and budgeting
  • Council leadership and management skills
  • Staffing structures, roles, responsibilities, recruitment and skills development
  • Financial planning, budget preparation, and financial management
  • Regulatory and legal compliance
  • Training needs analysis, training programme design, delivery and assessment
  • Systems, procedures, administrative management and IT support
  • Capital projects – scoping, budgeting, tender management, supplier management
  • Outsourcing & shared services – financial evaluation, service level agreements, project management, performance management

Nick Randle, OBE, Director

Nick was chief executive of the Society of Local Council Clerks for 13 years from 2000-2013, prior to which he was Town Clerk at Chard Town Council, Somerset, from 1993-2000. During this time he was also lead trainer providing new clerks training for South West Provincial Employers.

He was European Board Director for the International Institute of Municipal Clerks between 2008 and 2012. He is a Parish Councillor and Chairman of his Parish’s Neighbourhood Plan Steering Committee. He was awarded an OBE for services to Local Government in the 2010 Queens Birthday Honours List.

Wendy Randle, Director

Wendy has been involved in Education for most of her career, firstly as a teacher and then as Manager of Devon School Library Service for 15 years.

She has been Clerk to a small Parish Council in Devon and was instrumental in preparing its Neighbourhood Plan which was successfully adopted in 2017.


Louise Steele, Senior Associate

Louise is a former Town Clerk and RFO to a Town Council in Surrey, where she worked for 12 years. She is a qualified member of the Chartered Institute of Public Finance and Accountancy and has experience as an HMI of Magistrates Courts.

Louise has expertise in strategy and business planning, undertaking organisational reviews and financial matters. She has successfully worked on varied projects and Locum assignments for LGRC over several years.

Janet Eustace CiLCA, Senior Associate

Janet has extensive experience in the local council sector, having worked as a Town Clerk and RFO in Oxfordshire for 12 years. She has also been Clerk and RFO to a large parish council in Buckinghamshire and is currently clerk to a small council in Gloucestershire.

Prior to her career in local government, Janet had a 25-year career in the Civil Service, chiefly in the Department for the Environment, but also in Education, the Cabinet Office, and Surrey County Council. Janet advised ministers on Housing, Sport and Recreation, and Finance policies. She also spent 4 years in Personnel, including carrying out job evaluations for senior Civil Service posts.

Natalie Austin, HR Associate

Natalie graduated from the University of Southampton in 2005 with a 1st class honours degree in Politics and subsequently obtained a Masters degree in Social Statistics. She joined the Marks and Spencer HR Graduate scheme and since then has worked in a variety of challenging HR roles, most recently completing 8 years as the HR Manager for a large vending services company.

Natalie has extensive experience of redesigning and streamlining key processes including Recruitment, Absence Management and Disciplinary policies, and has served as a Councillor for a Town Council in Dorset.

Kate Simpson, Finance Associate

Kate has a broad range of experience in both commercial accounting and local government finance which spans 25 years. She has led at senior level on internal audit, system development (process and procedure), year end (AGAR), capital projects and reserves reconciliations.

As a finance director, Kate has worked with both internal and external stakeholders, supplying a service and advising on technical. matters such as HMRC compliance, complex regulatory guidelines and JPAG practioner’s regulations for Town and Parish Councils.

She is a Fellow member of the ACCA and member of the Institute of Internal Auditors.


Reg Williams, Associate

Reg is an experienced public sector Open Spaces Manager and a former Town Clerk to one of the largest parish level Councils in the country. He holds qualifications in Amenity, Horticulture & Landscaping, Leisure & Amenities and a Postgraduate Diploma in Management in Local Government.

Since 2017, Reg has been a freelance consultant and is an acknowledged expert in the management of local amenities and open spaces.


Hannah Surtees CiLCA, Associate

After starting her career in the private sector, Hannah became the youngest town clerk in the country when appointed to the role at Lutterworth Town Council in 2006. Over the next 10 years in that role, Hannah gained broad experience covering a wide variety of large scale community projects (eg playground refurbishment, Memorial Garden refurbishment, and relocation of council offices), asset transfers from the local district council, and disposal of other assets. Hannah also successfully obtained the Quality Status award for Lutterworth.

In addition to her CiLCA qualification, she holds a Certificate of Higher Education in Community Engagement & Governance.

Karen Singleton, Associate

Karen is a fully qualified Chartered Certified Accountant who has been a Fellow of ACCA since 2009. She held the post of RFO and Deputy Clerk at a Best Value Town Council in West Sussex for 16 years, with responsibility for staff supervision and management of a large budget.

Karen now specialises in finance consultancy and dispute resolution, primarily within the local council sector.


Carmel Wilkinson, Associate

After a career in statutory access and countryside management, Carmel took early retirement from Dorset County Council. She is an experienced public sector manager and has delivered a wide variety of projects, and also represented the south west region’s professional access managers at national level.

Carmel holds an MSc in Public Rights of Way and Countryside Access Management and is a member of the Institute of Public Rights of Way Managers. She was a founding director of a local food business and retains an interest in sustainable development. She is a magistrate in the adult criminal court.

Gethin Williams, Associate

Gethin qualified as a solicitor and after beginning his career in private practice went on to become Solicitor to the Local Ombudsman in Wales, where he vetted and investigated reports and complaints in both the English and Welsh language.

For 19 years Gethin held the post of Head of Legal Services at a Welsh County Borough Council where he had direct financial and management responsibility for the legal budget and 35 staff, including 25 lawyers. He worked with senior politicians and officers to provide legal advice in high profile and complex matters affecting local government.

Gethin has recently retired as Chief Executive of one of the largest town councils in Wales and so brings a wealth of experience to our team of LGRC Associates.

LCRC Seeks New Associates

LCRC is seeking experienced and suitably qualified Local Council Practitioners to join its national team of associates. LCRC associates work on a range of projects for Town, Parish and Community Councils including: Consultancy services – community strategies, business plans governance and staffing reviews, recruitment of key staff, HR policy and processes, community surveys, investigations and devolved services transfer, management of tenders and key projects. Training – Particularly in IT use and technology deployment. Outsourced services – Including accounting, communications, HR administration, and document management. If you feel you have the experience and background to make a contribution in any of these areas, please apply here.

How We Work

For consultancy and outsourced services, we provide services which are tailored to your specific needs and timescale. Our training services include both regular, scheduled courses on a range of topics, or we can design training programmes or courses to meet the specific needs of your Council.