In common with many UK organisations LGRC is monitoring the situation with respect to the Coronavirus pandemic and taking appropriate precautions in line with Government advice. LGRC works with and for Town Parish and Community Councils across England and Wales and we therefore have regular contacts with clients in all parts of the country. As of Monday 16th March our approach to continuing operations is as set out below. This approach will evolve both in line with Government requirements and the needs of our client councils.
- Our first priority will be to continue to serve existing clients with ongoing contracts to the best of our ability and in line with existing agreements. We will attempt to achieve all the deliverables in existing contracts and to ensure that our existing clients needs are met. In doing so we will also have regard to any particular policy adopted by our clients in respect of their response to the Coronavirus. We will, where possible, avoid direct visits to Councils and alternatively make use of videoconferencing facilities to interact with them if this is appropriate.
- We will continue to issue proposals for new contracts with new or returning clients. In doing so however we will reserve any discussion of commencement date until we are notified that we are successful in winning the business. If commencement date is “of the essence” in respect of any contract then we will undertake a specific discussion on this point as part of the proposal process. We will undertake new contracts strictly on the basis of the availability of appropriate resources. We will not commence a contract unless, at the commencement, we have all appropriate resources available complete it to an appropriate quality standard.
- If, due to circumstances outside our control, we are not able to achieve the required outputs for any client in the required timeframe we will work with them to achieve alternatives which are as close as possible to those committed or to amend the agreement to mutually acceptable alternatives. In the event that no such alternatives are achievable we will work to terminate contracts on the basis of minimising the losses of both LGRC and the client.